RPCC began developing and offering non-credit bearing, accelerated workforce development training in 2014. Prior 2014, the college had focused mostly on credit-bearing programs and offered only a few grant funded, non-credit programs and a notary preparation course.
Currently, RPCC Workforce Development provides workforce solutions for individual employment or advancement in our target industries and companies. Our vision is to be the premier provider of workforce solution services in the river parishes region. Our products/services offered to business and industry include: Workforce Development Needs Assessment, Workforce Development Strategy Alignment & Planning, Customized Workforce Development Solutions, Targeted Workforce Training Processes, Training Process Instructional Systems Design, Workforce Performance Improvement Consulting, Pre-Employment Assessment and Screening, On-boarding & Employee Orientation, Training Facility Rental, Advanced Process Operator Training (troubleshooting – in development), Hands-on-Safety Process Training (in development – LOTO), Supervisory Leadership Training (planned), and Industrial Skills Training.
RPCC has also partnered with other community colleges in Louisiana to offer a virtual course for Louisiana Contractors Accreditation Institute test preparation (LCAI Test Prep Training) and continues to seek ways to expand our reach and access through online and blended learning delivery methods. The target clients and customers for Workforce Development are companies (clients) and individuals currently supported or will be supported by the following companies/industries in priority order:
- Economic Driver Industries/Companies: Chemical Manufacturing and Petroleum Refining
- Direct Support Companies/Industries that serve economic driver companies including: Construction, Operations Maintenance, Transportation/Logistics
- Essential Community Support Companies/Industries including: Education, Healthcare and Government, Food/Retail/Fuel, Housing/Service, and
- Non-Resident and Travel including: Lodging/Restaurant/Retail, Event/Fuel, Tourism
The future of Workforce Development at RPCC is promising as the need for it’s products and services are prevalent in a growing industrial economy supported by skilled and competent population growth. Goals for Workforce Development at RPCC are aligned with college and LCTCS goals with a focus on talent, process, client/customer and financial stability. The Workforce Development goals are:
- Secure a competent and talented team of professionals to deliver workforce solutions, products and services (direct employment, contract, professional services, partnerships, etc.).
- Define and continuously improve operational processes to serve our corporate clients and individual customers/students (DMAIC).
- Grow business partner/client portfolio to 120 by FY 2020, serving 25% with a college product or workforce development service (meet partnership criteria, invoice client)
- Serve 3,200 individuals per year by FY 2020, credentialing 75% with an IBC (serve >1 hour, LCTCS recognized IBC)
- Be capable of financially self-sustaining unit operations by FY 2018 and supporting other critical college operations by FY 2020 with profit generated by Workforce Development products and services (tuition, fees, facility rentals, consulting, revenue shares, administrative fees, etc.).
Workforce Development is staffed by a core team of workforce development professionals including: a Vice Chancellor for Workforce Development, a Director of Industry Workforce Solutions, and Workforce Development Coordinator. Workforce Solutions Specialist(s) are contracted on a project by project basis to deliver specific services such as training and instructional design.
Open enrollment programs are typically delivered in an accelerated format in the evenings, three nights per week, four hours per night to achieve 12 hours of training time per week. Course duration varies from 2 weeks to 24 weeks . Some courses are offered in a blended (or hybrid) format if suitable online resources are available. Scaffold Building and Crane Operator training are conducted during the day and require 80 and 160 hours (respectively) of instruction and practice. These courses are delivered in the traditional classroom and hands-on format, consisting of 20% classroom and 80% hands-on instruction. Students graduating from these programs often secure employment soon after they receive their industry-based credentials. RPCC utilizes Xendirect for non-credit workforce training course online registration, payment and course management.
Typically, grant funds are being used to establish programs with the required equipment, instructional space, and instructor compensation. Students are generally charged an introductory tuition rate which equals 50% of the regular rate and material/supply fee while grant funds are available. Once grant funds have expired, the program is operated on a self-sustaining basis or discontinued. NDT, Crane Operator and CDL are public/private partnerships that operate on a revenue share basis.
The RPCC Workforce Development program philosophy and approach is “begin with the end in mind” strategy.
We have developed win/win/win partnerships with specific industry groups and individual companies based on working with them to clarify their true workforce needs. Together, we design solutions that require investment to leverage our resources and commitment to employ and/or advance completers. One such partnership is our relationship with the Industrial Scaffolding Committee (ISC) and our Basic Access Scaffolding Program that was custom designed and co-developed to address the skill shortage in that particular craft.